FAQs
Sign in to https://payments.google.com with your Google Account.
- Find the payment method you are trying to use for the purchase.
- Check the expiration date of the payment methods listed.
- Remove or update any expired payment methods.
How do I fix Google payment suspended? ›
If we can't verify your Google Account information, Google suspends your payments profile and dims the Make a payment button. Verify your information by filling out this form. Other ways to fill out the form: Click Learn More in the alert that says your payments profile is suspended.
How to fix an unavailable payment method? ›
It could be due to an issue with the payment method itself, such as an expired credit card or insufficient funds. It could also be a temporary glitch on Google Play's end. To troubleshoot this issue, try updating your payment information and ensuring that there are enough funds available.
What is the safest way to receive money from a buyer? ›
Personal checks are an excellent alternative to cash as a safe form of payment. However, they are not as good as cashier's checks because the potential for fraud is high. Unlike cashier's checks, there is no guarantee that the person's bank account has enough money to cover the check.
Why is Google Services charging my credit card? ›
Pending transactions
When you use a payment method through a Google service, during a purchase or with autofill on Chrome, you may find a charge on your account with the descriptor GOOGLE *TEMPORARY HOLD. This is a pending charge performed to verify that your card account is valid.
How do I find out why Google is charging me? ›
On your billing statement, check how the charges appear. All Google Play purchases will appear on your statement, under the following names: "GOOGLE*App developer name" (for Android apps)
Why does Google keep saying my account is suspended? ›
Common reasons for suspension include inconsistencies in business information, violation of Google's guidelines, or suspicious activities.
Why is Google blocking my payment? ›
Check to find if your payment method is up to date. If it isn't, update it in the Payments center, then try your purchase again. Make sure you have enough money in your account for the purchase. If you're still having issues, contact your bank to find if there's a problem with your account.
Why does it say my Google Account is suspended? ›
Two possible causes for the suspension: Cause 1: The user was suspended for engaging in abusive activity, such as phishing or spamming. The user can recover their account by signing in at accounts.google.com and following the on-screen instructions.
Why are all my online payments being declined? ›
Make sure that you have enough money in your account for the purchase. If you're still having issues, contact your bank to find out if there's a problem with your account. Try making the purchase again with a different payment method.
Wire Transfer
This is the most secure and instantaneous way to deliver money online between disparate banks. Receiving a wire transfer, however, requires you to give your payer a cumbersome amount of banking information, including your account number and bank routing number.
What is the best payment method to not get scammed? ›
Credit cards offer features like encryption and fraud protection to help keep your personal information secure. In addition, credit card users are protected by federal law and can only be liable for up to $50 on fraudulent chargers.
Will Zelle refund money if scammed? ›
How to Get Your Money Back. Zelle is processing each scam claim they receive on a case-by-case basis. If you haven't already done so, file a claim directly with Zelle through their app or by phone (844-428-8542). You'll also need to file a claim with the bank or credit union your funds were taken.
How do I contact Google support? ›
How to contact us
- Sign in to your Google Admin console. ...
- At the top right of the Admin console, click Get help .
- In the Help Assistant window, describe your issue and click Send .
- If a Help article that relates to your issue is listed, click it to review.
- If you still need help, click:
How do I contact Google about charges? ›
Click Here or Call Google HQ (650) 253-0000.
How do I contact Google payment support? ›
The Sender may request that GPC cancel the P2P Payment prior to such completion of the P2P Payment, as described in our Customer Service and Error Resolution Policy. The Sender may request cancellation of the P2P Payment by contacting GPC via our Contact Us page, or by calling 1-888-986-7944.
How do I change my Google billing? ›
How to change your Google Play payment method
- On your computer, go to payment methods on Google Play.
- Click Edit payment methods.
- Under the payment method you want to edit, click Edit.
- Make your updates.
- Click Update.