Email Client Setup: Outlook 2016, 2019, and Outlook 365 (2024)

We no longer offer Microsoft Office 365 products at this time. If you have already purchased Microsoft Office 365, you may continue to manage your subscription through the Account Manager. If you are looking for a professional email solution, Google Workspace is an excellent alternative for a professional email and provides a full suite of productivity and communication tools.

Setting up your email withOutlook 2016, Outlook 2019,and Outlook 365?

You will need your incoming mail server, outgoing mail server, full email address, and email password. The default settings are listed below.

Non-SSL Settings

With SSL Settings

What is an SSL for an Email Server?

SSL, TLS, and STARTTLS are standard protocols to secure email transmissions.SSL (Secure Sockets Layer) and its successor, Transport Layer Security (TLS), provide a way to encrypt a communication channel between two computers over the Internet.

Setting up Outlook 2016

The instructions below will guide you through configuring the Email Account with us on Microsoft Outlook 2016.

Step 1: Launch Microsoft Outlook 2016 on your computer. If you are launching it for the first time, you will directly see the window as shown below. If you already have some other email accounts configured on Outlook, you can click onFile Menu > Add Accountto see the window as shown below.

a. Enter your Email Address.

b. Check the box that reads, "Let me set up my account manually."

c. Click onConnect.

Step 2: Select POP or IMAP, depending on the Incoming Protocol you prefer. In this article, we have selected IMAP.

Step 3: Refer to the Email Client Settings below, and based on your preferences, enter the respective hostnames, port numbers, and encryption methods for the Incoming Mail and Outgoing Mail servers.

Enter the following information

• Your Name: Customers Name
• Email address:example@customersdomain.com
• Incoming Server: pop.dot5hosting.com or imap.dot5hosting.com
• Outgoing Mail server: smtp.dot5hosting.com
• User name: Customers Email Address[example@customersdomain.com]
• Password: Password to the customer's email address

Click on Next.

Step 4: Enter the password for your email account with us and click onConnect.

Step 5: Your email account has been configured successfully!

Click onDoneto conclude the process.

Step 6: You can now send and receive emails on your Email Client.

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Setting up Outlook 2019

The instructions below will guide you through configuring the Email Account with us on Microsoft Outlook 2019.

Step 1: Launch Microsoft Outlook 2019 on your computer. If you are launching it for the first time, you will directly see the window as shown below. If you have some other email accounts configured on Outlook already, you can click onFile Menu > Add Accountto see the window as shown below.

a. Enter your Email Address.

b. Check the box that reads, "Let me set up my account manually."

c. Click onConnect.

Step 2: Select POP or IMAP, depending on the Incoming Protocol you prefer. In this article, we have selected IMAP.

Step 3: Refer to the Email Client Settings below, and based on your preferences, enter the respective hostnames, port numbers, and encryption methods for the Incoming Mail and Outgoing Mail servers.

Enter the following information

• Your Name: Customers Name
• Email address:example@customersdomain.com
• Incoming Server: pop.dot5hosting.comor imap.dot5hosting.com
• Outgoing Mail server: smtp.dot5hosting.com
• User name: Customers Email Address[example@customersdomain.com]
• Password: Password to the customer's email address

Click on Next.

Step 4: Enter the password for your email account with us and click onConnect.

Step 5: Your email account has been configured successfully!

Click onDoneto conclude the process.

Step 6: You can now send and receive emails on your Email Client.

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Setting up Outlook 365

The instructions below will guide you through configuring the Email Account with us on Microsoft Outlook 365.

Step 1: Launch Microsoft Outlook 365 on your computer. If you are launching it for the first time, you will directly see the window as shown below. If you have some other email accounts configured on Outlook already, you can click onFile Menu > Add Accountto see the window as shown below.

a. Enter your Email Address.

b. Check the box that reads, "Let me set up my account manually."

c. Click onConnect.

Step 2: Select POP or IMAP depending on the Incoming Protocol you prefer. In this article, we have selected IMAP.

Step 3: Refer to the Email Client Settings below, and based on your preferences, enter the respective hostnames, port numbers, and encryption methods for the Incoming Mail and Outgoing Mail servers.

Enter the following information

• Your Name: Customers Name
• Email address:example@customersdomain.com
• Incoming Server: pop.dot5hosting.com or imap.dot5hosting.com
• Outgoing Mail server: smtp.dot5hosting.com
• User name: Customers Email Address[example@customersdomain.com]
• Password: Password to the customer's email address

Step 5: Your email account has been configured successfully!

Click onDoneto conclude the process.

Step 6: You can now send and receive emails on your Email Client.

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I followed the instructions, but I still can't connect. What can I do?

• Refer to the generic troubleshooting steps for email client setup.
• Consult Microsoft's support page for Outlook 2016, Outlook 2019, and Outlook 365.
• Contact usso that we can help you troubleshoot the issue.

Using a different Outlook version?

• Email Client Setup:Outlook2013
• Email Client Setup:Outlook2010
• Email Client Setup:Outlook2007
• Email Client Setup:Outlook2003
• Email Client Setup:Outlookfor Android