Is Mobile Banking Safer than Online Banking? (2024)

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Whether you choose mobile banking or online banking, you can be confident that your bank has invested in the security of these services.

Is Mobile Banking Safer than Online Banking? (1)

The digital era is well and truly an integral part of our lives, and it seems everything we do is connected to our smartphones or computers. Unfortunately, this technology is all about convenience, and when it comes to banking, almost everyone under the age of 50 is accessing their bank accounts digitally nowadays. But how safe are they both? And is mobile banking safer to use than online banking?

Safety and security are always a concern as it seems hackers are always lurking, just waiting for the opportunity to catch the unwary person off guard so they can get into their online accounts and gain access to the funds. This is a severe crime, and it is estimated that banks and their banking customers in the UK lost £159.7 million in 2020, with over 25,000 cases of fraud recorded.

The good news is that banking providers dedicate a considerable amount of time and money to protecting the integrity of their online security. As a result, even though fraud cases are on the rise, it is still quite safe to use mobile banking and online banking services. Here’s why.

Mobile Banking Safety & Security

We use our smartphones for communication, entertainment, business, and, yes, banking. By having a mobile banking app on your phone, you are essentially taking your bank account with you anywhere you go. Anywhere in the world, as long as you can connect to Wi-Fi or have an internet connection on your phone, you can access your funds, check your balance, or transfer funds from one account to another. Best of all, you can do this any time of the day or night.

Mobile banking apps are considered safe as these devices tend not to store information, and that includes your banking habits.

Online Banking has High-Security Features

The days of waiting in long queues to pay your bills are gone, thanks to online banking. This service means you can sit in the comfort of your home or office and transfer funds and pay your bills during your coffee break. Most online banking services use high-security features such as firewalls but also make use of other security features.

Security Features for Digital Banking

Connecting to your bank accounts, banking apps, or visiting online stores can now include security features such as:

Two-Factor Authentication

Every time you connect to your mobile banking app or make an online purchase, you may be sent a unique code via SMS. The transaction will not be completed until this code is entered. You can also register with your accounts, and these apps issue a unique code that will unlock your accounts. These codes constantly change, so there is no fear of anyone memorizing your codes and passwords.

Biometrics

Most newer phones are capable of reading things like a finger or thumbprint. This technology can then be incorporated into your mobile banking app, not to be opened without that print. Many online shopping apps will also ask for this finger or thumbprint to confirm a purchase to ensure that no one else goes on an unauthorized shopping spree.

So, is Mobile Banking Safer than Online Banking?

Whether you choose mobile banking or online banking, you can be confident that your bank has invested in the security of these services. However, mobile banking is a little safer when it comes to security, mainly because this type of banking does not store any data. It’s also more convenient as we take our smartphones with us everywhere we go.

Follow your bank’s guidelines regarding mobile and online banking, and your funds should always be safe.

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Is Mobile Banking Safer than Online Banking? (2024)

FAQs

Is Mobile Banking Safer than Online Banking? ›

Banking apps can be safer than using an online banking portal due to biometric-enabled login options for your phone and the app itself. Your face, your fingerprint and your phone are a lot harder to hack than your username and password.

Can mobile banking be hacked? ›

Hackers exploit weak passwords and vulnerabilities of public Wi-Fi to infect devices with malware. However, most mobile banking attacks happen through social engineering – when users are manipulated to give up their usernames and passwords to hackers, scammers, and other cybercriminals.

Is it safer to use a banking app or online banking? ›

Most banking apps offer a bevy of features meant to protect your sensitive information and identity that traditional banking websites might not. Some of these cybersecurity measures include: Encryption: Most mobile banking apps encrypt, aka disguise, sensitive data like login information and bank statements.

What is better online banking or mobile banking? ›

Transactions & Features

Just like being able to make bigger payments, online banking tends to offer more facilities to manage your finances. From checking your statements to managing your direct debits, online banking allows you to conduct more activities.

What are the disadvantages of mobile bank? ›

Cons:
  • Risk of hacking and identity theft.
  • Tech issues or bugs can affect usability.
  • Some mobile banking apps charge fees.
  • Features aren't the same for all apps.
Feb 7, 2024

Can a hacker get into my bank account with my phone number? ›

Risks Associated with Your Phone Number

Once they gain control of the phone number, they can intercept SMS messages containing one-time passwords (OTPs) used for bank account verification. This can potentially enable unauthorized access to accounts if the bank relies solely on SMS-based 2FA (two-factor authentication).

What is the safest device to do online banking? ›

You don't know who has access to the network traffic and whether they can view the data you send. For better online banking security, Marchini advises using your cellular network. A pro tip: Skip the mobile browser and use your financial institution's official app instead.

Are there any disadvantages to online on mobile banking? ›

Are there disadvantages of online banking? Online banking does have some potential disadvantages. These include a lack of face-to-face customer support, cash deposit services and a risk of technology failures or security breaches.

Why is mobile banking considered riskier than online banking? ›

Expert-Verified Answer

Mobile banking is considered riskier than online banking because of the following facts: Mobile devices are more likely to have malware loaded on them. (Malware specifically targeting mobile devices has become a very real and prominent threat). Mobile devices are more likely to be lost or stolen.

Which banks have the best security? ›

Summary: Safest Banks In The U.S. Of April 2024
BankForbes Advisor RatingLearn More
Chase Bank5.0Learn More Read Our Full Review
Bank of America4.2
Wells Fargo Bank4.0Learn More Read Our Full Review
Citi®4.0
1 more row
Jan 29, 2024

How do you stay safe on online and mobile banking? ›

7 Online Banking Safety Tips You Need To Know
  1. Never use unsecured public WiFi. ...
  2. Don't save logins. ...
  3. Use passphrases instead of passwords. ...
  4. Keep up on updates. ...
  5. Never click on email links. ...
  6. Check your account often from a safe location. ...
  7. Use a unique username.

Is it safer to not have online banking? ›

However, online banks can be just as safe as traditional ones. Before opening an account with any bank, ensure the bank is FDIC insured, check what security measures they use, and enact security measures to keep your information safe. FDIC.

Why is mobile banking better? ›

Key takeaways. Mobile banking apps* are an easy way to manage your money while on the go. Because of so many tech advances, mobile banking is completely safe and secure. You can skip the trip to the branch and perform easy transactions yourself like depositing checks, monitoring your balances or transferring money.

Why do people not use mobile banking? ›

Lack of trust is the main reason why many consumers do not make online transactions (Maduku, 2014) . According to Meyer (1995) trust, an important element in business transactions is actually built on the basis of ability, benevolence, and integrity. ... ...

What is the problem with mobile banking? ›

App users have concerns about mobile banking, too

The survey found that three-quarters of mobile banking app users (74%) have concerns about mobile banking. The two most pressing concerns are accounts getting hacked (46%) and someone accessing their bank account if their phone is lost or stolen (38%).

What are 3 disadvantages of mobile? ›

Disadvantages of Mobile
  • Introduction.
  • Health Concerns.
  • 2.1. Physical Health Issues.
  • 2.2. Mental Health Issues.
  • 2.3. Distractions and Reduced Productivity.
  • 2.4. Social Disconnection.
  • 2.5. Impact on Relationships.
  • 2.6. Impaired Communication Skills.
Mar 26, 2024

How secure is mobile banking? ›

According to the 2021 State of Mobile Finance App Security report, 77% of mobile banking apps have at least one security vulnerability that could lead to your personal data being leaked [*]. If hackers gain access to your banking information, this puts you at risk of not only financial fraud — but also identity theft.

How do I know if my banking app has been hacked? ›

Change in login credentials: If you are suddenly unable to log in to your bank account using your usual username and password, or if you receive notifications that your login credentials have been changed without your knowledge, this could be a sign that your account has been hacked.

How do you know if your online bank account has been hacked? ›

Take a close look at your statement, any new payees created and review your direct debits. Review security settings and information - many online bank accounts provide a list of latest activity on the account as well as a list of recent logins and connected devices.

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