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The latest reports from users having issues in Albany come from postal codes 12208, 12209, 12207, 12205, 12202, 12203, 12210 and 12211.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 264,403 ratings
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Problems in the last 24 hours in Albany, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Albany and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Albany, New York
The most recent Spectrum outage reports came from the following cities:Troy, Schenectady, Glenmont, Selkirk, Albany, Rensselaer, Averill Park, Delmar, Watervliet, Latham, Guilderland, Cohoes, Voorheesville, East Greenbush and Castleton-on-Hudson.
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| City | Problem Type | Report Time |
|---|---|---|
 Troy | Internet | |
| Schenectady | Internet | |
| Schenectady | Internet | |
| Glenmont | Wi-fi | |
| Schenectady | Internet | |
| Schenectady | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Albany, New York
Latest outage, problems and issue reports in Albany and nearby locations:
- Suzanne Poulin (@countryboots126) reported fromCastleton-on-Hudson, New York
@Ask_Spectrum Will do have a wonderful weekend. You have stand up customer service.
- David Hamilton #UCLAGrad #HokieDad (@DavePhDone) reported fromDelmar, New York
Too bad for Albany NY that the @accnetwork & @GetSpectrum blacked out the @HokiesMBB game tonight 🤬🤬
- Isabella Orengo (@OrengoIsabella) reported fromColonie, New York
Having an outage at work because of @GetSpectrum @Ask_Spectrum and have so much work to do.
- Suzanne Poulin (@countryboots126) reported fromCastleton-on-Hudson, New York
@Ask_Spectrum We were told when signing up our rates would NEVER be raised. Three times now. 1st $1 then $2 now $10. And get bs reasons to cover your butts.
- Art Breault (@artbreault) reported fromNiskayuna, New York
@GetSpectrum Is there an outage in Niskayuna NY? TV, Internet, Phone. Any idea how much longer?
- ReekyB (@Reeky_B) reported fromTroy, New York
@GetSpectrum your internet sucks.
- Jonathan Richardson, MSW, MPA (@JonathanJR732) reported fromMcKownville, New York
People in the #CapitalRegionNY wonder why businesses and young people don’t come here and a huge reason they don’t is the poor infrastructure, especially technology. We have underperforming companies like @GetSpectrum disappointing us and preventing us from growing.
- Ryan Maloney (@ryanemaloney) reported fromWestmere, New York
@Ask_Spectrum I’ve called mobile support a few times about a new SIM card that was supposed to have been mailed out last week. I just find it odd that no confirmation email has ever been sent about it actually being mailed. Would you have any info on this?
- Tyler Ronan (@CoachRonan) reported fromTroy, New York
So far in this first half I’ve had a pixelated picture the entire time, lost sound twice and a completely frozen picture three times. I’m very happy I play @GetSpectrum $140 a month for this. #terrible
- Ariana Desiree (@ohheyyitsalexx) reported fromTroy, New York
@GetSpectrum is literally the worst internet in all of the world. I would switch if I had any other provider in my area. Nothing ever loads, nobody ever helps.. I pay obscene amounts! I had dial up in 2003 faster than this crap
- Alex Chaucer (@geoparadigm) reported fromWynantskill, New York
@Ask_Spectrum As of at least 8am this morning, @GetSpectrum Internet has been down in my area. They are not sure when this outage will be fixed. #spectrumoutage #spectrum Wynantskill, NY 12198.
- HRH Amanda, duch*ess of Magick (@MandiSchu84) reported fromCohoes, New York
Went to bed with WiFi, woke up it was spotty... now @GetSpectrum has to come fix it and hopefully they’re on time
- Natalie Rowan (@natalierowannn) reported fromLatham Mobile Home Court, New York
@Ask_Spectrum Our power was restored yesterday, but our internet/TV service has been out for over 72 hours. When will it be restored?
- Karen Zimmers (@KarenZimmers) reported fromNiskayuna, New York
@GetSpectrum Do not get Spectrum. Service stinks. No contact info avail. All I do is reboot cable equip even tho “new”. Now my home phone out for week. Can’t talk to live person unless buying something. Refurbished equip crap. Bad customer serv. #SpectrumStinks
- Suzanne Poulin (@countryboots126) reported fromCastleton-on-Hudson, New York
@GetSpectrum Cable shouldn't skip like an antenna. Not thrilled witg service.
- Eric B (@Capone_1127) reported fromSchenectady, New York
@GetSpectrum literally has the worst customer service I’ve ever experienced
- Mike Elmendorf (@MikeElmendorf) reported fromColonie, New York
@Ask_Spectrum Intelligent Home home security equipment from your discontinued service.
- Natalie Rowan (@natalierowannn) reported fromLatham Mobile Home Court, New York
@Ask_Spectrum Our power was restored in Albany, NY yesterday. However, our internet/tv service has been out for over 72 hours. When will it be restored?
- Brad 💙⚾️ (@BradeyLiverio) reported fromDelmar, New York
@Ask_Spectrum Good afternoon I’m wondering if there are network connection issues going on in Zip Code 12054 (Delmar, NY)? Internet is somewhat working but at very slow speeds
- sandy schieffelin (@sschieffelin) reported fromRotterdam, New York
@Ask_Spectrum No help needed just very upset about rate increase!
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Aj (@that_lost_again) reported
and the wifi is still down, wtf @Ask_Spectrum
- sean tousigna (@sean_tousigna) reported
@GetSpectrum Can we doing something to remove the awful commercial that keeps airing? That is the most obnoxious annoying commercial I’ve seen. I’m not sure who the target audience was but someone should be fired over wasting money on that advertisem*nt
- Hatelife1000 (@c*ntLover486777) reported
@Ask_Spectrum @3GEORGIE Now listen retard ISP we know u say your the best BUT your not trust me shut down your internet service and get replace with a better one and everyone is happy except u cause your ****
- MsFitRebecca🦋 semi-HIATUS (5hr min) Jan/ Feb (@MsFitRebecca) reported
3/3 And in poor, TWC's where mom's didn't know English the labels were in just that. Mothers began diluting formula to make it last longer, oftentimes with very unclean drinking water, resulting in mass malnutrition and death of many infants. So, incredibly sad.#TheMoreYouKnow
- Nonya Damnbusiness🐻 (@iball) reported
@MeganFoxWriter @Ask_Spectrum "Syracuse, NY"I think I've found your problem.[giggity]But seriously, you're probably using a craptastic firewall or not even any firewall at all.
- Ben Steele (@flingintospace) reported
@Ask_Spectrum 6 days without internet in my apartment. Three separate support tickets opened. Each time, I’m told my unit’s login credentials have expired. Front desk is the only one that can call it in to get it reinstated. She’s done that 3 times. Still not fixed. Please help.
- Hatelife1000 (@c*ntLover486777) reported
@Ask_Spectrum @NVBrad89411 Now listen retard ISP we know u say your the best BUT your not trust me shut down your internet service and get replace with a better one and everyone is happy except u cause your ****
- Jackie (@RealJackieT1) reported
nvm i happen to have the worst internet, too bad @GetSpectrum can’t tell me if i can get it in my area or not 🙄
- Josh Jimenez (@joshjimenez213) reported
I need a different internet provider cause @Ask_Spectrum ain’t it 😑59.99 for the service to go out once or twice a week
- Steven Millard (@StaffingJobs) reported
@Ask_Spectrum @GetSpectrum My internet down for 2 days now, you're reliability is impacting my job. That makes 7 days without internet this year. 5 last month, 2 this month. I've had 5 techs out in the past 2 months and have 0 upload speed. 120 customers on my node with no
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