Tmobile Outage Oahu (2024)

FAQs

Is T-Mobile down in Hawaii today? ›

User reports indicate no current problems at T-Mobile.

Troubleshoot no signal or "no service" errors

Turn off Wi-Fi to make sure you're using the T-Mobile network. Set the device Network mode to Auto. Remove any cases or covers from the device. Update the device software to the latest version.

Does T-Mobile have coverage in Hawaii? Yes, T-Mobile has coverage in Hawaii, although there are some dead spots in parts of Kauai and on the main island. Check out T-Mobile's coverage map to get more information about Hawaii's coverage.

Powering off your device for at least 5 minutes will guarantee the connection to the network is refreshed on the network when it reconnects.

Check Network Coverage:

Sometimes, the “Mobile Network Not Available” issue can be caused by poor network coverage in your area. Check with your mobile service provider to ensure that there are no network outages or maintenance work happening in your area.

If you still can't connect, call us at 1-877-746-0909. It's best if you can call from a different phone than the one you are having issues with. You can also schedule a callback or message us during available hours.

There are various reasons that may cause “Mobile Network Not Available” issue, such as signal issues, SIM card issues, network outages, software and hardware problems, roaming restrictions, etc.

If the signal on the gateway is strong, try moving it to a more central location to increase Wi-Fi coverage within the home. If the gateway needs to be in a specific spot to receive a strong connection, adding a mesh network or Wi-Fi extender may help.

What phone carrier is in Hawaii? ›

AT&T. AT&T has a strong network in Hawaii. Covering almost 95% of the island's total area, AT&T users have cell phone coverage whenever they are in the range of AT&T's cell towers. Of the four major carriers, AT&T has the most coverage of Hawaii's total area.

If you prioritize wider coverage and value-added plans, T-Mobile is likely your best bet. However, if you're looking for blazing-fast speeds and are willing to pay a premium for additional services, Verizon could be more up your alley. Your choice will ultimately depend on your specific needs and location.

Your T-Mobile 5G Home Internet may be slow if the incoming internet signal isn't strong enough. You can see your gateway's signal strength using the meter on the gateway's LCD screen or within the T-Mobile Internet app. Good internet gateway placement is crucial with 5G internet services like T-Mobile's.

In the United States, for Verizon / MetroPCS / US Cellular, this feature code is *228 (*ACT). For Sprint, it is ##873283# (it is also possible to use code ##72786# on Android or ##25327# on iOS to completely clear out the service programming and redo OTA activation, which includes updating the PRL).

In most cases, you can fix your cellular data by adjusting your mobile data settings, disabling your Wi-Fi, or restarting your device. More difficult fixes might require contacting your carrier, visiting a physical store, or resetting your phone.

A no-data connection error can result from a basic software glitch, damaged hardware, or even a network-wide outage that renders the entire mobile network unavailable.

Outdated app version: If you're using an outdated version of the T-Mobile app, it may not be compatible with the latest operating system on your device. Check for app updates in the respective app store (Google Play Store for Android or App Store for iOS) and install any available updates.

1 Your phone needs to be restarted. 2 You're in a place with bad cell service. 3 Your phone is in airplane mode. 4 Your phone isn't connecting to the best signal.

T-Mobile US is the third-largest wireless carrier in the United States, with 117.9 million subscribers as of December 31, 2023.