Comcast Xfinity Outage in Eugene, Oregon (2024)

The latest reports from users having issues in Eugene come from postal codes 97401.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

Problems in the last 24 hours in Eugene, Oregon

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Eugene and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 29: Problems at Comcast Xfinity

Comcast Xfinity is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

1. 

   Internet (59%)

2. 

   TV (13%)

3. 

   Wi-fi (12%)

4. 

   Total Blackout (7%)

5. 

   E-mail (6%)

6. 

   Phone (3%)

Live Outage Map Near Eugene, Lane County, Oregon

The most recent Comcast Xfinity outage reports came from the following cities:Eugene and Springfield.

City	Problem Type	Report Time
Eugene	Internet	5 days ago
Eugene	TV	28 days ago
Eugene	Internet	one month ago
Springfield	Phone	one month ago
Eugene	Internet	one month ago
Eugene	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Comcast Xfinity Issues Reports Near Eugene, Oregon

Latest outage, problems and issue reports in Eugene and nearby locations:

• John Santin (@john_santin) reported a minute agofromEugene, Oregon

  @levetrage @ronaldajulian @comcast @comcastcares Well. It looks like fifth tech found (and subsequently fixed🤞) the problem. The line from the street side box to the box on the side of my house was buried directly in the ground. They don’t do that any more, so their going to replace it with a line buried in conduit.

• Himashi (@Himashi) reported 3 minutes agofromEugene, Oregon

  @comcast @Xfinity is having one hell of a time getting an internet connection setup to our new construction home. Built over 6 months ago and still no service after actively calling them at least 2x each wk but "they are working on it"

• Dorothy Damage (@Ms_Frye) reported 7 minutes agofromEugene, Oregon

  Hey @Xfinity @comcast it’s SUPER sh*tTY of you to not tell people about the $10 a month internet for low income families and then require those of us who didn’t know to have to switch for 90 days in order to get it with a service restart. I’m tellin EVERYONE.

• John Santin (@john_santin) reported 10 minutes agofromEugene, Oregon

  @levetrage @ronaldajulian @comcast @comcastcares Yes. I thought the fourth tech found the issue by replacing a kinked and cut cable at the sidewalk box. But, if anything, it’s worse! Tech number 5 is on his way as we “speak.”

• David Landon (@CrowdAdvocate) reported 11 minutes agofromEugene, Oregon

  @comcastcares may I please get some help with my account? Something changed and my rate almost doubled (I think my promo may have expired) and I see a charge for equipment I turned in today. I need a cheaper plan if possible too. Thank you!

• chris calcaterra (@Crcalcat12Chris) reported 14 minutes agofromEugene, Oregon

  @Xfinity is the Mlb network not working in Eugene Oregon

• Dorothy Damage (@Ms_Frye) reported 17 minutes agofromEugene, Oregon

  Canceling @Xfinity. Ya’ll couldn’t be honest. You would of had my cell service too but you had to lie. Three reps and two hang ups. WORST CUSTOMER SERVICE EVER

• Doctor Bowtie (@drbowtiemd) reported 18 minutes agofromEugene, Oregon

  I will never forgive Comcast for screwing up my recording of that game. #cutthecord. #arsche

• ً (@internude) reported 29 minutes agofromEugene, Oregon

  @comcastcares i just paid yall that petty $27 i better not see **** on my credit report

• Ang (@Ang_Arrington) reported 34 minutes agofromEugene, Oregon

  I have been on the phone for 2 days with @Xfinity trying to get the service I already paid for!! Setting up internet should not be this hard!!! 😭💀👎🏽

• Jared Horn (@jbhornito) reported 34 minutes agofromEugene, Oregon

  Hey @comcastcares I lost all internet service at my house. While I also can’t even access my Xfinity account online off my phones data as well.

• Jon (@JonAxtell212) reported 35 minutes agofromEugene, Oregon

  @comcast about to catch these hands (aka cancel this weak ass internet)I know how spotty internet is but y’all mofos are WEAK. Paying $160 a month for over a year and haven’t been higher than 30mb at anytime. I’m supposed to be getting god speed internet and I get low tier BS.

• KSAndrews (@andrews_ks) reported 35 minutes agofromEugene, Oregon

  @xfinitymobile Xfinity Comcast ventures are most likely done on the cheap and they use us as beta testers. 24 hrs time spent for what was a bad sim I'm old, but tech savvy since 82. Garbage phone. Screwed by Xfinity on TDay, the only cell in the house. Oh boy!

• Alex Elkin (@alexelkincomic) reported 43 minutes agofromEugene, Oregon

  @Xfinity just lost a 7 year $15k+ customer today with your terrible "customer service." Congrats. 3 hours on hold and transfers to be hung up on? Who do you think you are, unemployment? #unbelieveable

• Danno 536 (@Dannofive3six) reported 44 minutes agofromEugene, Oregon

  @TiVoSupport I have a TIVO II that continually disconnects from my wifi. My service is xfinity with an xfinity gateway wifi. The TIVO connection is wireless, using the N-adapter.To solve it, I reset the wifi, then reset TIVO, then reconnect to service. Takes about 45 minutes

• Cloud Cover (@WarnesLisa) reported 49 minutes agofromEugene, Oregon

  @KLGLASS2 Straight up Comcast. They over charge every month and I just pay what I originally agreed to. I think it’s time for Comcast to have a come to Jesus moment. We have some bargaining power. They won’t have any new programming cuz actors are in lock down, no new sports programs.

• Chris (@chris_prescott1) reported 56 minutes agofromEugene, Oregon

  I see why people pay for Xfinity to install their WiFi. **** this

• Lolo Hat (@123loanpro) reported 56 minutes agofromEugene, Oregon

  @comcastcares can’t get through the automated phone tree or sign in to my account- can you please check if my office internet is down?

• Himashi (@Himashi) reported 56 minutes agofromEugene, Oregon

  Relieved that @Xfinity @comcast is digging trenches & laying lines this morning after all the trouble we've gone trying to get service the last 3.5 weeks. Thank you @comcastcares for working to expedite this process. We didn't think moving into a new home would be this hard!

• john squires (@squires_com) reported 59 minutes agofromEugene, Oregon

  No point in having WiFi if it times out every hour @Xfinity. Got a new modem and uped our speeds and we are having more problems then we did before. Its not my account so don’t send your bots to treble shoot just want y’all to know your internet trash. Thx

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

• Kevin M. (@KevinMi27064050) reported 2 minutes ago

  @tulobh No cause your internet doesn't work and no one will come until Tuesday. Horrible customer service. On hold for well over an hour. No one will cancel my service!!! I'll have Xfinity hooked up by Tuesday!!!

• Joe Boyer (@JoeBullBoyer) reported 2 minutes ago

  @Xfinity You guys are terrible. I spend thousands of dollars and your channels always go out. Missed some of the biggest plays on the this NFL game today

• EE0109 (@ee01091) reported 2 minutes ago

  @EdBrickeen @nflnetwork @comcast Mine keeps doing it too. Does it to me every time there's a game on NFL network even duringthe games. Sometimes even changes the channel. It's infuriating

• Katie Pruss (@kp_hockeygirl92) reported 2 minutes ago

  @NFL @nflnetwork Wish my NFL network would stop freezing 🙄🙄🙄 xfinity in Pittsburgh

• Kirk (@FalseXBL) reported 3 minutes ago

  Xfinity customer service is designed to create serial killers

• Shay (@OpenwideWhy) reported 4 minutes ago

  @Xfinity after 3 hours, the service tech has left. But he managed to gaffle my security touch screen on the way out. My screen now has 3 communication failures that were not there before he left. #comcast #xFinity

• Shawn Fluharty (@WVUFLU) reported 5 minutes ago

  This game would be great to watch if Comcast wasn't hot garbage.

• Btex (@B_tex66) reported 6 minutes ago

  Trying to watch a football game on the @nflnetwork through @comcast @Xfinity is the absolute worst. Freezes up evey 5 to 10 minutes

• The Neighborhood Famous Badstreet (@badstreet) reported 7 minutes ago

  I don't know if it is an @xfinity thing or an NFL Network thing, but constantly losing video feed during a live game is embarrassing.

• John (@JGor492) reported 9 minutes ago

  @nflnetwork @Xfinity can you please get the technical issues fixed. This has been a problem all season!