The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 548 |
| Houston, TX | 391 |
| Washington, D.C., DC | 266 |
| Denver, CO | 264 |
| Seattle, WA | 258 |
| Philadelphia, PA | 248 |
| Atlanta, GA | 243 |
| Orlando, FL | 148 |
| Boston, MA | 145 |
| Sacramento, CA | 145 |
| San Francisco, CA | 138 |
| Indianapolis, IN | 134 |
| Miami, FL | 131 |
| Brooklyn, NY | 120 |
| Portland, OR | 118 |
| Detroit, MI | 109 |
| Littleton, CO | 107 |
| Minneapolis, MN | 102 |
| Oakland, CA | 95 |
| Jacksonville, FL | 94 |
| Pittsburgh, PA | 86 |
| New York City, NY | 84 |
| Baltimore, MD | 83 |
| Tampa, FL | 70 |
| San Jose, CA | 61 |
| Knoxville, TN | 44 |
| Tacoma, WA | 43 |
| Reno, NV | 39 |
| Nashville, TN | 38 |
| Providence, RI | 37 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Sean Glenn (@sglenn21) reported @comcast I also want to add:. If I download two games on my Xbox , I'm at that limit alone, way to support the cloud initiatives of the future
- Daisy Simp (@lynnie_ah) reported
@pasteldork @dawsonb65 Imagine having comcast money and a contenders player literally says "**** no lol" to your offer LMFAOOO
- Neruonix (@neruonix) reported
Kind of ridiculous that @Xfinity claims no outages or issues with their service in the Chicago area currently yet I repeatedly completely drop internet connection all together, or my speeds drop to 30% of what I pay for and this has been happening since yesterday
- Garbage Out (@uMadBro9000) reported
Oct 3rd I informed @Xfinity that Oct 25th would be our last day of service.Nov 9th, Anna @Xfinity told me my service would end on Oct 25th with a zero $ balance.Today, Seema @Xfinity tried to wrongfully extort $516 from my family with an extremely harassing phone call
- Corey (@MrMcStuffins) reported
@arstechnica @jbrodkin What we need is a plague that forces folks to stay home so we can crush the network and prove that caps are nonsen....oh, wait. @Xfinity if high bandwidth users hurt the network, you’d shut them off to preserve the network. Charging more is counter to your argument.
- kristin (@kykmikey) reported
@comcast why can I never get ahold of anyone and why can’t I get anyone to come to my house to fix my issues. We barely get service. It’s been going on for two months. I pay $300 a month. You guys have gone so downhill. It’s very sad
- A True Statesman (@ATrueStatesman) reported
@comcastcares I have tried several times to remove the TV portion from my account and I am met with an endless UPGRADE loop. You need to fix the loop or I will be forced to cancel my entire account. #LosingMyBusiness
- Broken Man™️ (@Granddad_Sr) reported
How does no one at Comcast know why my internet had been out for 5 days? Like damn, did people say "we'll get to it one day"?
- officially invisible (@officiallyinvi1) reported
@comcastcares Hi i was having some with the protected browsing function on the network and when i followed the instructions there was no option to disable it. Could i have some help ?
- Tom Kemble (@teej626) reported
@Martsmac @comcast If you’re running a home network with servers, why do you have residential service? You should be using business class service.
- kapel (@kapel92118226) reported
@comcast I want to cancel my account and you guys are making it very difficult. Is your business model to lock people in and make it impossible for them to Vance with you? #mondaythoughts
- Daniel Freakin' Tiger (@GodSpeed1985) reported
So the Comcast data caps are finally coming to Philly, huh @XfinityGood things never last, do they? But what's the point of gig speed if we have a cap of 1.2terabytes?
- Sulimo (@Sulimo_) reported
@comcast @Xfinity Does your greed know no bounds?Data caps?Really?This year has proven that Data Caps are not necessary for Network Management.This is unmitigated greed. I am so glad I dumped your services years ago, but I feel sorry for all of your customers.
- Livia Chu (@ItsLiviaChu) reported
Fixing internet connectivity issues !! I'll keep you guys updated about stream. If I can't get it fixed we can try Tasty Tuesday for stream!! Sorry!! Xfinity been awful lately. We upgraded to higher internet speeds, but my dl speed is at 8mbps and drops connection all the time 😰
- Zaneta (@ZNAPUEDALE) reported
@Xfinity whats the deal with service. People are working from home, you expect your money, but want to mess with people's $$. And you don't comp
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